FAQ

1. Do you deliver across the UAE?

Yes, we deliver to all seven emirates. Delivery times and any charges are shown at checkout before you place your order.

2. Do you offer cash on delivery?

Yes, cash on delivery is available on all orders, so you only pay once your order arrives.

3. What if my item arrives faulty or damaged?

We offer a free replacement if you contact us within 7 days of delivery for a faulty, damaged, or incorrect item. See our Return and Refund Policy for full details.

4. How can I track my order?

Once your order ships, you'll receive tracking information so you can follow its progress until it arrives.

5. How do I contact ELORE?

You can reach us anytime through our Contact Us page and we'll get back to you as soon as we can.